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Delivery Information

COVID-19 announcement: We are working hard to ensure we keep the passion alive during this uncertain time, however, please note that delivery may take longer than normally expected.

We bend over backwards (and in all sorts of other directions) to make sure you get your order on time, securely and discreetly packaged. Orders placed before 3pm Monday to Friday are despatched the same day. Please note Royal Mail will not deliver Saturday or Sunday.

Coco de Mer delivery costs and options:

Service Delivered Cost Free if you spend
Royal Mail Tracked 48 2 Working Days £4.50 up to 2kg, £15 over 2kg £200.00 up to 2kg
Royal Mail Special Delivery – Guaranteed 1 Working day (Monday – Friday delivery Only) £10 up to 2kg, £25 over 2kg N/A
International: Service Airmail 7-10 Working Days £25.00 N/A

Estimated delivery times are to be used as a guide only and depending upon the country, can take longer. Please contact Customer Care if you require quicker delivery, additional charges may apply. All orders are shipped from the UK in discreet, plain packaging. All orders placed after 3 pm on a Friday will be processed on Monday.

Coco de Mer ships to the following countries via Air Mail (7-10 working days):

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Denmark (Faroe Islands)
  • Estonia
  • Falkland Islands
  • Finland
  • France (Corsica, Monaco)
  • Germany
  • Gibraltar
  • Greece
  • Hong Kong
  • Hungary
  • Iceland
  • Ireland
  • Israel
  • Italy
  • Japan
  • Jersey
  • Latvia
  • Liechtenstein
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • North Macedonia
  • Norway
  • Poland
  • Portugal (Azores, Madeira)
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Kingdom
  • United States

If you wish to ship to a country not listed above, please contact customercare@coco-de-mer.com with further details, and we may be able to arrange alternative postage.

Please note, due to size restrictions, we can’t send some bondage items such as Riding Crops, Canes, or certain Spreader Bars internationally.

Your privacy is of paramount importance to us and we never disclose the details of your order with anyone.

We are required to mark packages discretely according to standard international codes. For example ‘women’s knitted garments of man made fibres’, sex toys are marked ‘novelty toys’. Sadly we have no control over import duties for international orders, and can neither predict what they will be nor take responsibility for the charges.