Yes, we deliver worldwide. Shipping costs will apply, and will be added at checkout. For full details of the countries we deliver to visit Delivery Information.
It depends on where you are. Orders placed before 3pm Monday to Friday are despatched the same day. Please note Royal Mail will not deliver Saturday or Sunday. Overseas deliveries can take anywhere from 7-10 days. If you are overseas and require your order sooner, please contact our Customer Care team who will be able to help you. Delivery details will be provided in your confirmation email.
In order to return a product you need to request a return form from our Customer Care team.
We require that a fully completed return request form is received by our customer care team within 14 days of you receiving your order. All items must be returned unworn and with the original product packaging intact.
No product can be returned to us without an authorised return request and some products are non returnable unless faulty.For full details visit our Returns & Refunds page.
Depending on the status of your order, it may be possible to amend your order.
If you need to make any amendments to your purchase, please call our Customer Care team as soon as possible and we’ll see what we can do.
If you have made a purchase on Coco de Mer website before 24th August 2021, you will need to reset your password in order to access your account. If you have placed an order after 24th August simply login to access your account.
You can shop without creating an account. However, if you register with us, you’ll enjoy the following benefits:
-Track your orders and review past purchases
-Request an exchange or return directly from your account.
-Add pieces you love or missed out on to your Wish List.
-Save your address and card details so you can shop even quicker in future.
If you‘ve forgotten your password, please follow the link below to recover it now via the Login page.